What we collect
When you submit a form on this site, we collect the details you provide - which may include your name, phone/WhatsApp number, email, location, organisation, and information about your energy needs or inquiry. We also record the date and time of your submission and your consent.
How we use it
We use your information solely to respond to your inquiry, prepare quotes or proposals, and follow up about ELECS Group solutions and opportunities relevant to your request. We do not sell your personal data.
How we protect it
Form submissions are transmitted over encrypted connections (HTTPS) and stored in a non-public system accessible only to authorised ELECS personnel. We do not display submitted data publicly, and we limit internal access to those who need it to serve you.
Retention & your rights
We keep inquiry data only as long as needed to serve your request and for reasonable business and record-keeping purposes. You may request access to, correction of, or deletion of your information by contacting us. We will respond to reasonable requests in line with applicable law.
Analytics
We may use privacy-respecting website analytics to understand general usage. We do not send your form details (name, contact, or financial information) to analytics services.
Contact
For any privacy request or question, please use the contact page. This policy will be finalised with legal review and updated as our data practices are confirmed.